The Evelyn Maersk arrived to Felixstowe completely empty with a very shallow draught. Whilst alongside Felixstowe Berth 9 she was being loaded hold by hold. The duty tug, Svitzer Sky, radios Harwich VTS to confirm how many tugs that were ordered because of an quayside breakdown VTS understood that an extra tug had to be ordered. With two already ordered, requirements meant that a third had to be added to the order form. As the last gear bin was put onboard, the Sky leaves the tug pontoon. A few minutes later, the pilot radios VTS to say they were ready for the tugs and mooring gang. The pilot continues with the maximum draught of 11.4 metres for Wilhelmshaven. Shortly after the pilot requesting the tugs, Svitzer Kent leaves the tug pontoon followed by the Svitzer Shotley. Sky makes fast centre lead forward, Kent heads for the stern to make fast port of centre lead aft and Shotley makes fast on the port quarter. All tugs back away as the head and stern lines were slackened leaving springs until last.